Meet with a Counselor/Advisor | Montgomery College, Maryland

From Monday, January 6, 2025 to Friday, January 31, 2025: Counseling & Advising is offering same day meetings on a first checked-in, first served basis. Appointment scheduling will be suspended during the peak advising period in January in order to focus on immediate academic planning needs in preparation for the spring 2025 semester.

During the following days/times, Counseling & Advising will not be open and services will not be available.

December 21, 2024–January 5, 2025: Winter break; College closed
Monday, January 20, 2025: Closed due to MLK holiday

We're here to help you plan your education and meet your academic goals. There are various ways students can connect (PDF, ) with someone in counseling and advising.

Click on the "Chat with Us" button below for help accessing our virtual and on-campus services.

Students with disabilities: Learn how to schedule an appointment with Disability Support Services (DSS).

NEW STUDENTS | RETURNING STUDENTS | FACULTY AND STAFF

Ways to Connect with Counseling & Advising

Live Chat with Us

Best for quick advising questions that can be answered by a Counselor within 5-10 minutes.

Live Chat Hours:
Monday–Friday: 9:00 a.m.–3:00 p.m. EST
*Hours may change at any time.

Virtual Assistant (Chatbot) Hours: 24/7

Click on the "Chat with us" button.

Check In for a Same Day Meeting

Best for spring semester planning.

Virtual Check In Kiosk Hours of Operation:

Monday-Friday, Check in to the Virtual Waiting Room opens at 8:15 a.m. Check in closes by 4:00 p.m., but may be closed early or temporarily if wait times are too long. If wait times shorten, check-in will re-open throughout the day.

Most same day (first checked-in/first served) meetings are held via Zoom or phone.

Check In to Virtual Waiting Room

You will receive a confirmation message to your Montgomery College email account with additional instructions when the time arrives for your meeting.

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View Virtual Waiting Room

Virtual Waiting Roomnew window

Wait times may range from no wait to more than an hour
If you already checked into the waiting room, please keep track of your spot in the queue.
If you saw your initials (first 1 letter+ first 4 letters of last, e.g., JSMIT) in the waiting room and no longer see them, expect to be contacted shortly by the method you selected during the check-in process (phone or zoom - instructions sent to the email address you typed in during check-in).
You may only see the first 25+ people in queue. If so, your initials may only appear once in the list once you move up to the front of the queue in the virtual waiting room. To view the entire list, you may need to resize your browser window by moving the cursor over the top or bottom border of the frame until the cursor becomes a double-headed arrow & then drag inward to reduce the window size.

Need Help? Contact Usnew window

Send a Question to Us

Best for quick questions about a specific/concrete issue that can be answered quickly by a Counselor.

Contact form available 24/7; Response time is within two business days.

SEND A QUESTION

New Students

Make sure you’ve completed the steps below. Once you’ve completed all the steps, you are ready to meet with someone in Counseling & Advising.

Apply for Admission

Complete the admissions application and related admissions tasks. See Step One on the How to Apply and Register page for details.

Activate Your MC Account and Determine Placement

Claim your MyMC account, set up your MC email account, and determine if you need to take placement tests. See Step Two on the How to Apply and Register page for details.

Complete Orientation

Complete the following:

New Student Orientation

You are also strongly encouraged to participate in First Year Experience (FYE) Activities and/or enroll in a First Year Seminar course.

Visiting Students

Want to take classes at MC to transfer back to your home college or university? See our resources for visiting students.

More Info For Visiting Students

Transfer In or Returning to MC

Keep your transfer plans on track! Be sure to update your official student record at MC and transfer in credits taken outside MC.

Transfer Resources

What Is Starfish?

Starfish is a tool that connects students with some members of their success network and helps us improve the way we support student success.

Top Questions Students Ask About Starfish

Returning Students

Academic Advising and Planning

Your counselor and/or academic program advisor can help you set educational goals and a plan to reach them.

Learn More About Advising

Advising by Major

Meet with an academic program advisor who teaches in your major for advising tailored to your program of study.

Find an Academic Program Advisor

Transfer Planning

Keep your transfer plans on track by regularly reviewing MC's Transfer Planning page and discussing your progress with a counselor or advisor.

Plan Your Transfer

Faculty and Staff

Starfish

Starfish is a tool that connects students with some members of their success network and helps us improve the way we support student success.

Counseling & Advising

For scheduling in Counseling and Advising, direct students back to this page or to the scheduling request formnew window. For behaviors of concern, submit an incident report.

Contact Information

Disability Support Services Referrals

To apply for or renew accommodations, direct students to the DSS Student Information and Resources page.

Frequently Asked Questions