Frequently Asked Questions
51 Mannakee Street
Rockville, MD 20850-1195
The Box Office phone number is 240-567-5301.
Yes. Box Office fees are as follows:
Guest Artist Series
Guest Artist Performances - $2.75 per ticket and a processing fee of $1.25 per order - applies to all sales made online, over the phone and in person.
Saturday Morning Children’s Series
Saturday Morning Children’s Series Performances - $1.00 per ticket and a processing fee of $1.25 per order - applies to all sales made online, over the phone and in person.
College Performing Arts Series
College Performing Arts Series Performances - $1.00 per ticket and a processing fee of $1.25 per order - applies to all sales made online, over the phone and in person.
Packages (Subscriptions, Mini-Subscriptions and Passbooks)
Service Fees for all Subscription packages (Guest Artist Series, Saturday Morning Children’s Series, and College Performing Arts Series) - $2.75 per package and a processing fee of $1.25 per order - applies to all sales made online, over the phone and in person.
Receiving Your Tickets
- Pickup Prior to Day of Show: Free
- Print Tickets at Home: $.75 per order
- Will Call Tickets and Day-of Ticket Purchases: $1.00 per order
- Mailing Tickets via USPS: $1.50 per order
Tickets may not be reserved. Tickets may be purchased in advance by phone, mail, in person at the Box Office, or online with VISA, MasterCard or Discover, to be mailed, held at Will Call, or printed at home. The Box Office is unable to hold seats or tickets without payment.
Sometimes standing room is available for some of our performances. The seating capacity of the theatre ranges from 509 to 525 persons. Ticket price varies depending on the performance.
General admission seating means seating is on a first come-first served basis and is not reserved. Tickets are still required for general admission seating performances and these performances are limited to a maximum of 509 persons.
Tickets are $5 less for seniors (ages 65 and over). Tickets are half off the regular price for students (high school and college, with a valid student ID) and children for all Center-sponsored performances.
Yes, group discounts are available. Groups of 15 or more receive a 10% discount and groups of 25 or more receive a 15% discount. Call the Box Office for more information.
No, group discounts cannot be applied to subscriptions or any other discount.
Season subscribers have lost ticket insurance. If you are a subscriber and lose or misplace your tickets, simply call the Box Office and the tickets will be reprinted and held at the Will Call window. They may be picked up beginning two hours prior to the performance.
It is advisable to arrive at least 30 minutes prior to curtain. This will allow ample time to pick up your tickets, have a drink, relax, and find your seat. Generally, seating begins about 30 minutes prior to curtain time.
There are absolutely no refunds for tickets. If you are unable to attend a performance that you have purchased tickets for, you can call the Box Office in advance to release your seat(s) for a tax-deductible donation. You will be mailed a letter that allows you to deduct the amount of the ticket(s) from your income taxes as a charitable donation to a non-profit organization.
The Center has a proscenium theatre with Continental seating, which means that there is no center aisle, but the rows are further apart to allow for extra legroom. It has one orchestra section with two side aisles. It is a small, intimate theatre, which seats 509-525 persons; it is 17 rows deep with approximately 30 seats in each row. There are no “bad” seats; visibility is quite good from every seat in the house.
Yes, The Robert E. Parilla Performing Arts Center features wheelchair accessible parking, entrances, restrooms, and seating.
Theatergoers may enjoy our free infrared system for the hearing impaired from any seat during any performance. Receivers are available on a first come, first served basis at the Box Office. A valid form of ID (current driver's license, college ID, etc.) must be left with the Box Office to obtain the headsets. The ID will be returned to you when the headsets are returned to the Box Office.
The Center is committed to making the arts accessible to all. Under the provisions of the Americans with Disabilities Act, this information is available in alternative formats. To request an alternative format and/or other disability related accommodations, please contact the Robert E. Parilla Performing Arts Center Box Office at 240-567-5301; Maryland Relay is available at 1-800-552-7724. Please provide the Center with sufficient advanced notice to arrange accommodations. Patrons with special seating needs should inform the Box Office at the time of ticket purchase.
It depends on the child and on the show. Our Saturday Morning Children’s Series is generally enjoyed by children of all ages, though oftentimes toddlers find it difficult to sit for the entire performance. Everyone coming to the theatre, regardless of age, must have a ticket.
You can purchase a Mini-Series subscription to suit your taste. Purchase tickets to three or more separate events in the "Guest Artist Series" and you can still receive a 10% discount off of each ticket price.
Call the Box Office to inquire about opportunities to usher an event. Requirements include a Dress code and arriving at least one hour prior to opening curtain to assist with various preparations and patron seating. Availability will vary by performance.